Operational Support Specialist

Exciting new opportunity for a dynamic individual, to play a key role in the continuing success of a market leading organisation. Do not let this amazing Operations Support Specialist role pass you by!

WEX Europe Services Ltd are the owner of the Esso Card fuel card portfolio, with offices across Europe and the US. We are undergoing a significant growth strategy and are looking for talented individuals to join us.

We are looking for a passionate Operations Support Specialist to undertake critical support tasks to enable business functions to operate effectively, with a big focus on data, IT system file movements, reporting and business process control point checks & reconciliations.


What’s Next?

If you have the skillset to hit the ground running in this amazing Operations Support Specialist role, then Apply Now, and lets discuss this next big step in your career further.

Job Summary

Location UK - CREWE
Salary Competitive
Job Type Permanent
Reference Number UKOPSUSP
Closing Date 26/02/2021

What’s in it for me?

 Highly competitive salary (£30k – £40k, DOE)

 Standard working hours; 8:30 – 17:00, NO WEEKENDS

 Company pension & life assurance scheme

 Good company bonus structure

 Generous holiday allowance of 25 days per year plus statutory bank holidays

 Employee discount and incentives scheme

Key Responsibilities of the Operational Support Specialist:

 Undertake agreed tasks and processes relating to data, IT system file movements, reporting and business process

 Maintain and update documentation of agreed Operation Support activities

 Recommend process improvements to enhance efficiency and effectiveness of Operation Support processes

 Analyse root causes of failures in Operation activities and provide appropriate solutions

 Provide reports detailing operations support activities completed against quality and service level

 Introduce and operate preventative checks to ensure Operation Support issues can be identified and resolved before impacting operational processes and our customers

Skills & Experience Required:

 Previous experience in similar Operations Support role

 Excellent organisational and time management skills

 Strong written, interpersonal, and verbal communication skills

 Good level of capability and experience of using Microsoft Office and Visio

 Ability to work independently and across functional boundaries

 Ability to think analytically, solve problems and document results

 Identify opportunities for improvement and make suggestions for change

 Attention to detail and a desire to provide a high-quality delivery of Operation support tasks

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