HOW CAN WE HELP?

Reporting

If you manage your account using Velocity, you can submit a transaction query by going to www.transactionquery.com, clicking on the Transaction Query button and filling in the form with your information. Please be aware that there is a charge of £10 (14€) per receipt requested.
You can view reports on Velocity by logging in to your account on WEXVelocity.com and clicking on ‘Fuel Cards’, ‘Reports’ and then selecting a type of report you wish to run. A standard report is more generic such as transaction reports, active card lists, or specific card groups. Advanced reports mean you can select certain products to only show in the report.

Did this answer your question?

You can submit a Transaction Query on Esso Card Online by logging in to EssoCardOnline.com, clicking on Contact Us in the top right-hand corner of the page. Then, fill in the online form by adding your email address in the Reply To box, changing the subject in the drop-down list and typing your query into the comments box and click on Send. You can download a report of your transactions as a CSV file by clicking on ‘Fleet Management’ and amend the dates to your preference. You can also search by card number, product, country, supplier or amount spent/litres purchased.

Did this answer your question?

OTHER WAYS WEX CAN HELP YOU