Careers

We are always looking for new people to join our friendly, fast-growing team.

We value smart, ambitious people with the knowledge, experience and drive to help us achieve our vision. You will need to be tenacious and versatile, and able to come up with new ideas and solutions for solving our customers’ problems. You’ll also have a positive, can-do attitude that sees every day as an opportunity to do something new.

WEX Europe Services is a place where you can grow your existing skills, cultivate new ones, and take your career to the next level. You will be encouraged to take an active role in your personal and professional development, with a wealth of learning opportunities to help you along the way.

Send us your CV

If you are looking for a career within our Business, send over a copy of your current CV to the recruitment team who can help you in applying for a vacancy that matches your skills and experience as soon as it becomes available.

Send your CV to careers@wexeuropeservices.com and we will get back to you soon.

  • Finance Assistant
    Permanent
    Reference NumberUKFINASS
    Closing Date22/09/2017
    LocationCREWE / UK
    DepartmentFINANCE

    Due to the on-going success of our growing business we are looking to expand our Finance team by recruiting a Finance Assistant to join our team in Crewe.

    The role will involve providing detailed financial support to the Finance department. Your duties and responsibilities will include:

    • Responsible for the accurate preparation of the general ledger and trial balance within AR System for various companies
    • Reconciling large number of weekly files in AR System
    • Review of direct debit files and submission to the bank for collection from customers
    • Daily reconciliations including from EPP and Unbilled AR
    • Other Monthly Balance Sheet Reconciliations
    • Provision of cyclical and ad-hoc management information
    • Processing manual Credit notes & invoices in AR System
    • Dealing with daily queries from the credit department

    The skills and attributes a suitable candidate for this role would possess are:

    In order to complete the above job description, the following skills are likely to be required:

    • AAT qualified/part qualification/A’level or equivalent
    • Excellent skills within the Microsoft products including good Excel skills
    • Strong organisational skills
    • Strong time management skills
    • Self-motivated individual
    • European language skills may be beneficial

    In return for your talents we are delighted to offer a range of benefits including:

    • A competitive basic salary of between £16000 – £16500
    • A study package to provide support for a professional accountancy qualification, AAT. This includes study leave, leave for exams and support with tuition.
    • A performance-driven company bonus scheme
    • Great career paths – progression is available for the right people as our business develops
    • Attractive working hours – Monday to Friday 8.30am to 5pm
    • Company pension scheme & life assurance (after qualifying period)
    • Generous holiday allowance
    • Employee discount schemes (Perkbox)
    • Complimentary fresh fruit and hot drinks

    So If you believe you have the skills and experience we are looking for and are interested in joining a successful and growing business at an exciting time in our history then please click ‘ apply’ to send us your CV with a covering letter.

    More About Working at WEX

    Our goal is to redefine the ESSOCARD ™ fuel card and service network in Europe. We offer our customers access to a range of fuel cards, as well as outstanding software tools, reports and services that help vehicle users and fleet managers make their working day easier, optimize accounting processes and promote business success.

    We are always looking for new employees to join our growing team. We value intelligent, ambitious people with the knowledge; experience and energy that help us achieve our visions. You should bring a positive, engaging attitude and see each day as an opportunity to do something new and be successful.

    We are encouraged to play an active role in your personal and professional development. For this, we provide you with a wide range of training and further training opportunities to support you on your way.

    Apply for this Job

  • Telesales Agent
    Permanent
    Reference NumberUKTELE
    Closing Date29/09/2017
    LocationCREWE / UK
    DepartmentSALES

    In return for your skills and experience, we are delighted to offer the following:

    • A competitive basic salary £15000 – £17000 dependant on experience
    • A generous performance-based, uncapped commission structure with an OTE circa £30000
    • Friendly working hours – Monday to Friday from 8.30am – 5pm
    • Company pension & life assurance scheme (after qualifying period)
    • Generous holiday allowance
    • Employee discount and incentives scheme (Perkbox)
    • Complimentary fresh fruit and hot drinks

    Due to our resulting success and growth, WEX are looking to grow and develop their UK sales team – based in Crewe, Cheshire. We have an immediate vacancy for an enthusiastic Telesales Representative to join our outbound sales team. This role would suit an experienced sales advisor or sales account manager with experience in outbound sales, telesales and sales account management – perhaps from a call centre background. In order to apply for this vacancy candidates must have a minimum of 1 year Telesales Experience.

    As part of a successful B2B sales team, your role will be to source and generate new business via cold calling and referrals to promote the WEX range of fuel card solutions. You’ll also be responsible for looking after your client base to ensure they are using their products to their full potential and also use strong business relationships to identify new sales/upsell and referral opportunities.

    Our ideal sales professional will be target-driven, hard-working and motivated with a passion for sales. You’ll need excellent communication skills and the ability to provide first class customer service at all times.

    At WEX we believe that high quality customer service is vital to the development of long term business relationships and this starts with hiring the right people. You will be joining WEX at a very exciting time in our history as we continue our growth across the UK and Europe. We offer a great range of benefits and incentives and offer excellent career progression opportunities throughout the business.

    If you believe you have the skills and experience we are looking for then please click ‘apply’ to send us your CV.

    We look forward to hearing from you!

    Apply for this Job

  • Dutch Speaking Customer Advisor
    Permanent
    Reference NumberUKDUTCSA
    Closing Date22/09/2017
    LocationCREWE / UK
    DepartmentOPERATIONS

    WEX Europe Services, owner of the ESSO CARD ™ fuel card portfolio, is one of Europe’s largest providers of fuel cards.

     

    Due to the on-going success of our growing business we are looking to expand our customer service team by recruiting an experienced and Dutch – speaking Customer Services Representative to join our team in Crewe.

     

    This role would be ideal for an experienced customer services advisor, customer support, helpdesk advisor or call centre agent looking to join a leading business at an exciting time in our history.

     

    This customer-centric role comprises of client services and customer support.

     

    Dutch fluency (written and spoken) is required for this role.

     

    You will be answering all inbound customer calls, identifying type of query and which departments to hand the query to. Blocking fuel cards from verbal instruction from of the Customer, requesting confirmation in writing. Carrying out PIN reset/Reminder requests, identifying hand off for requests on mass. Forward all enquiries from Key Customers to our Customer Management team. Liaising with our Fraud team with enquiries/investigations and Customer Fraud Analyst. Logging all queries on our database system.

     

    The right candidate for this role would enjoy both Customer Services and Administration.

     

    In return for your talents we are delighted to offer a range of benefits including:

    • A competitive basic salary
    • Fixed term contract initially until September (possibility of a permanent contract after this date)
    • A performance-driven company bonus scheme
    • Great career paths – progression is available for the right people as our business develops
    • Attractive working hours – Monday to Friday 8.30am to 5pm
    • Company pension scheme & life assurance (after qualifying period)
    • Generous holiday allowance
    • Employee discount schemes (Perkbox)
    • Complimentary fresh fruit and hot drinks

     

    So If you believe you have the skills and experience we are looking for and are interested in joining a successful and growing business at an exciting time in our history then please click ‘ apply’ to send us your CV with a covering letter.

     

    More About Working at WEX

    Our goal is to redefine the ESSOCARD ™ fuel card and service network in Europe. We offer our customers access to a range of fuel cards, as well as outstanding software tools, reports and services that help vehicle users and fleet managers make their working day easier, optimize accounting processes and promote business success.

     

    We are always looking for new employees to join our growing team. We value intelligent, ambitious people with the knowledge; experience and energy that help us achieve our visions. You should bring a positive, engaging attitude and see each day as an opportunity to do something new and be successful.

     

    We are encouraged to play an active role in your personal and professional development. For this, we provide you with a wide range of training and further training opportunities to support you on your way.

    Apply for this Job

  • Business Development Manager
    Permanent
    Reference NumberUKBDM
    Closing Date22/09/2017
    LocationCREWE / UK
    DepartmentSALES

    WEX Europe Services Limited (WES) is Europe’s newest fuel card provider, born from a joint venture between U.S. based WEX Inc. and UK based Radius Payment Solutions. The parent companies bring over 50 years of experience to the industry.

     

    WES aim is to be Europe’s leading fuel card provider by 2020. With the Esso card commercial portfolio as our foundation, we are poised to introduce a proprietary platform into the market. This will allow for multi-card development, superior functionality, and improved customer experience; positioning us to capitalize on volume generation opportunities.

     

    MAIN GOALs AND OBJECTIVEs

    Responsible for managing a territory in order to deliver profitable volume growth from both existing customers and from new business opportunities. To manage your time effectively to maximize customer facing time. In conjunction with your line manager devise a sales strategy for your region to deliver sustainable and profitable volume growth for the business. Using your product and market knowledge contribute towards the development of market leading products and services and to attract and maintain customers in order to satisfy the core objectives of the business.

     

    The role includes:

    • Translation of company strategy into a local business plan to drive the execution of the sales and marketing agenda across your region
    • To be pro-active in uncovering new business opportunities in order to achieve the objectives laid down by the business
    • Manage existing major customers in order to maximize share of wallet and minimize attrition
    • Exploring and capitalizing on new market opportunities through strategic partnerships and associations in order to achieve further volume growth in a cost effective way
    • To support marketing initiatives to deliver profitable volume growth
    • To successfully manage the balance between revenue and volume and adhere to the governance frameworks established for the business
    • Lead the in- region relationships & growth plan development and execution with key Branded Wholesaler partners to deliver volume enhancement
    • Understand Head Office strategy across operational in-region activities, and support local execution

     

    MAIN RESPONSIBILITIES:

      • To deliver sales growth through activity in developing a pipeline of new opportunities and maximizing the conversion of these into new pumped volume
    • To achieve target volumes for back book customer base, including targets for:
      • Share of Wallet growth
      • Product cross sales
      • Rate
    • Optimise customer profitability by execution of defined rate management policy & initiatives
    • Working closely with all internal stakeholders to deliver a ‘best in class’ service
    • Maximise Value-added-Services and cross-selling opportunities to improve customer retention
    • Creating Innovative solutions working alongside Marketing to acquire new customers
    • Input into Product Development

     

    SKILLS, EXPERIENCE AND ATTRIBUTES

    Knowledge, Skills & Abilities

    • A professional sales person with strong self-led organisational and motivational skills
    • Outstanding communication skills with the ability to operate at all levels internally and externally
    • Must be a collaborative individual with the ability to manage the balance between the operational requirements of the business whilst achieving sales targets
    • Passion to perform with an obsession for customer service
    • A ‘can do’ positive attitude
    • Strong negotiation skills
    • Sophisticated Stakeholder management skills

    Preferred Skills, Experience & Qualifications

    • Ideally a graduate with a business related degree in Sales or General Management
    • Strong commercial acumen with good negotiating skills
    • A proven track record in achieving / exceeding sales targets
    • Tenacity, strong work ethic with the will to win

    SALARY AND BENEFITS

    • A competitive salary
    • Performance driven bonus / commission scheme
    • 25 days holiday allowance
    • Car allowance

    Apply for this Job

  • German Speaking Customer Advisor
    Contract Based
    Reference NumberGERCUSTUK
    Closing Date15/09/2017
    LocationCrewe | UK
    DepartmentOperations

    MAIN GOAL AND OBJECTIVE

    • Actively share updates about customers with team
    • Advise Sales of customers commercial queries
    • Answer phone calls with set criteria and within parameters set out by the Company
    • Arrange product restriction amendments on request from customer, taking into account control criteria
    • Assist in identifying and resolving areas that reduce chargeback liability or queries
    • Carry out data entry for Customers & Cards
    • Production of Customer Transaction Files and Reports
    • Ensure all work is performed to standards SLA (Service Level Agreements), KPI (Key Performance Indicators) & contracts
    • Forward customer payment concerns to Credit Collections immediately
    • Highlight faults and change requests for website software and processes
    • Investigate transaction declines & velocity queries
    • Keep abreast of Pricing co-ordination/movements
    • Liaising with all staff both in Crewe and in European Offices
    • Log all queries and action on Logging Tool incl.
    • Copy Voucher Requests
    • Chargebacks
    • Copy Invoice Requests
    • Transaction Queries
    • Produce Copy Invoices on request
    • Provide on-going support to colleagues and highlight training requirements to Team Leader
    • Provide strong links with Sales Department
    • Provide support to customers using website/systems provided
    • Raise Queries/Requests to EM Retail Helpdesk in Bangkok
    • Undertake procedural developments if required

    SKILLS, EXPERIENCE AND ATTRIBUTES
    Minimum Required Qualifications & Experience for Consideration

    • Fluent in both Written and Spoken German and English
    • Ability to introduce/handle new process, procedures, controls and a varied workload
    • Ability to originate/introduce new process, procedures, controls to improve productivity
    • Ability to assist with interviewing and recruitment
    • Ability to mentor, develop & improve skills of others
    • Adaptable to organisational change requirements
    • Analytical
    • Assertive and self-confident
    • Build a powerful sense of ownership and teamwork
    • Conscientious
    • Establish and maintain co-operative and effective working relationships
    • Excellent PC skills including Word, Excel and Powerpoint
    • Flexibility to provide cover for other positions with the ability to stand-in for Shared Services Manager
    • Make identifiable contributions to business objectives
    • Positively represent the company
    • Self-motivated, organized and can work on own initiative
    • Taking “ownership” of problems
    • Understand and follows business conduct policies and ask questions to clarify any issues

    Preferred Qualifications & Experience for Consideration
    Skills and Attributes of value for the role – description

    • PC proficient
    • Analytical
    • Communicative
    • Customer Service
    • Gaining expertise in market leading Fuel Card systems

    SALARY AND BENEFITS

    • A competitive salary.
    • Performance driven bonus scheme.
    • Pension scheme (after qualifying period).
    • Life Assurance.
    • Generous holiday allowance.
    • Employee Discounts via Perkbox.
    • Complimentary fresh fruit and hot drinks.

    THIS ROLE IS INITIALLY ON A FIXED TERM CONTRACT HOWEVER DEPENDANT ON THE BUSINESS NEEDS COULD POTENTIALLY LEAD TO A PERMANENT ROLE.

    DIRECT APPLICANTS ONLY PLEASE, NO AGENCIES

    Apply for this Job

  • Telematics Account Manager
    Permanent
    Reference NumberTELMUK
    Closing Date15/09/2017
    LocationCrewe | UK
    DepartmentSales

    MAIN GOAL AND OBJECTIVE

    WES is seeking a Telematics Account Manager to join our high performing team in Crewe. Our new team members must have the same enthusiasm, reliability, maturity and self-starting attitude that make WEX Europe Services an employer of choice.

    Our sales model is heavily focused on our Telematics teams attaining new business, via telemarking activity. This is supported by numerous marketing channels.

    As a Telematics Agent, you will be working toward specific KPI’s including call activity, daily/monthly devise target, new customer Velocity activations and devise installation targets. You will be measured both on your ability to bring in new business and to grow your existing customer portfolio.

    This role requires an enthusiastic, committed and results oriented individual.

    MAIN RESPONSIBILITIES:

    • Working as part of a team in obtaining new business
    • Following up appropriate business leads and actively selling our Telematics product
    • Delivering a consultative sales approach
    • Maintaining a pipeline and maximizing conversion rates
    • Displaying a positive and professional attitude
    • Consistently exceeding sales targets
    • Managing an existing portfolio to ensure continued growth
    • Managing customer attrition levels

    SKILLS, EXPERIENCE AND ATTRIBUTES

    • Telesales experience in a pro-active outbound selling environment is essential
    • Computer literacy, specifically in Microsoft Office packages
    • Ability to manage own work load effectively and support your line manager where necessary
    • Local language skills

    PERSON SPECIFICATION

    • Enthusiastic self-starter, driven by the intent to succeed and achieve personal and company goals
    • Resilient team player
    • Target driven and sales oriented
    • Responsible and positive outlook
    • Self-motivated and self-disciplined to follow the daily structure
    • Set examples to team members in areas of personal character, commitment, organisation, professionalism and work ethic
    • First-rate communications skills; demonstrating confidence, adaptability, dependability and initiative
    • Adapt well to a changing environment

    SALARY AND BENEFITS

    • A competitive salary
    • Performance driven bonus scheme
    • Pension scheme (after qualifying period)
    • Life Assurance
    • Generous holiday allowance
    • Employee Discounts via Perkbox
    • Complimentary fresh fruit and hot drinks

    DIRECT APPLICANTS ONLY PLEASE, NO AGENCIES

    Apply for this Job

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